Frequently asked questions

Completely digital process; go from checkout to disbursement in under 6 minutes.

• Quick, convenient split-payment option

• Flexible Downpayment: Customers can make a down-payment of between 30-80% of the product price.

• Competitive Interest Rate: Monthly interest rates of 7.5% applied only to the remaining balance after the

initial down payment.

• Loan limits up to N1,000,000

• Loan Tenor: 1-6 months

• Zero paperwork required

You can buy higher-ticket items by spreading the cost over time, making expensive purchases more

affordable.

• Flexible Payment Plans: Flexible down-payment and tenure to enable you to make your purchase easily.

• Immediate Access to Products: You can take home your purchases immediately, enjoying the benefits of the

product without waiting until you can afford the full price upfront.

• While we charge interest to remain profitable, our rate is very competitive, making it a more affordable financing option for customers.

• Regular, timely payments can help customers build a positive credit history.

• Fast and secured digital experience you can trust.

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Yes, you can, but please note that logistics are managed by the customer and the merchant. Credit Direct is not involved in the logistics process.

You can currently get up to 1,000,000 naira. This limit enables you to buy whatever you want and pay later.

When you successfully complete your registration process and get approved, you will be given a pre -

approved amount.

To qualify for up to 1,000,000, here’s what you need:

• Your active bank account - determine how much you are eligible for.

• BVN - to verify your identity

• Bank registered phone number - to receive OTP to continue with the account verification.

• Employment information

• Active Email address: to use in receiving OTP to accept our loan agreement form

• You can repay using an ATM card that works for online payments, or by authorizing us to automatically debit your bank account.

• You can also repay your loan using our customer repayment portal

You can place your order directly through the merchant website, social media or by visiting the merchant’s physical store

Visit Buy Now, Pay Later with Credit Direct – BNPL to see our merchant listing.

Our interest rate is 7.5% monthly

We strongly recommend that you fund your repayment instrument. In cases where this fails, you can make use of the customer repayment portal to fulfil your obligations

Currently, repayment dates are fixed at the time of loan approval. Please contact customer support here Contact to explore any potential options

We will send you reminders via SMS and/or email before your repayment date

We accept all CBN -approved ATM cards that are enabled for online transactions

No, an active bank account is required to use CDL Checkout

Yes, both employed and self-employed individuals can apply, provided you meet the eligibility criteria

Your pre-approved limit is determined by factors such as your credit history, bank account, transaction history, and overall financial profile

Double-check that you entered the correct phone number. If it’s correct, try clicking 'Resend OTP.' If the issue persists, choose the 'Phone Call' or 'USSD' option on your screen

We take data security very seriously. We use industry-standard encryption and security measures to protect your information. Find link to our privacy policy here Privacy Policy convenient split payments over a period.

A CDL Checkout Merchant is any registered business owner who sells goods and services through their e-commerce website, social media store, or physical store (via payment link).

CDL Checkout Merchants enjoy the following benefits:

• Instant settlement upon customer down payment.

• Increased average order value.

• Reduced cart abandonment rate.

• Improved website sales conversion.

• Easy integration into merchant websites.

• Merchant dashboard for transaction monitoring and support.

• A registered business with a CAC certificate.

• An e-commerce, social media or physical store.

To get started, email us at checkout@creditdirect.ng.

No, the process is seamless, requiring only basic KYC and bank information during checkout.

You can integrate via CMS, Direct API, or SDK for mobile apps. We currently support WordPress and

Magneto for CMS integration.

• Direct API: 3-5 days (depending on your resources).

• CMS (WordPress, Magento etc): Instant, less than 10 minutes.

• SDK: Varies depending on your application.

With customer consent, we access BVN, phone number, credit report and bank statement details to

determine loan terms.

Our branding is designed to be merchant-website friendly, eliminating the need for further customization.

Your logo will be prominently displayed. White labeling is also available, contact our support team for

further information.

No, all card transactions are handled by PCI DSS-compliant partners

Currently, we offer six (6) payment installments

Yes, it supports all commercial banks

We use a smart-switching system to automatically switch to active providers. We also provide

downtime/uptime notifications

We provide comprehensive technical support, including documentation, installation and integration

assistance, and real-time product support via your preferred communication channel.

Yes, we provide training sessions for your staff.

Standard bank statement spool fee (set by the customer’s bank) and account tokenization charge

You incur no charges. You receive 100% of the product price.

We use instant settlement to credit your account upon customer down payment. Transaction and

settlement information is available on your merchant dashboard.

You will have access to a merchant dashboard where you can track all your transactions and settlements.

Merchants receive payment immediately after the customer's loan is successful.