What it takes to join Our Team

We’re looking for passionate people to join us on our mission. We value flat hierarchies, clear communication, and full ownership and responsibility.


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Full Time
Reports To: Team lead, Database Management & Application Support
Relationships: End-Users
Grade: Nil
Supervises: Nil

Job Objectives

Job Responsibilities

Responsible for supporting end-users and acting as first line maintenance engineer in executing application related operational tasks.

Responsible for configuration, troubleshooting common application issues and escalation when necessary.

Responsible for management of deployments of applications to production environment

Responsible for carrying out basic application server administration and solutions.

Work with other developers to debug and fix major application issues.

Help in quality assurance and documentation of in-house built applications.

Work in conjunction with developers in building and deploying additional custom features on existing in-house built business applications.

Ensure optimum performance, security, and availability of applications

Mentor junior application support engineers

Key Performance Indicators

Percentage core business applications availability

Successful daily execution of backup maintenance plan for business-critical databases

TAT on Issue Resolution/User -Support

Percentage Quarterly incremental improvement in database & application performance

Percentage of resolved issues

Number of Cost Saving Initiatives Implemented

(Internal) Customer Feedback

Competence Requirements


Critical Thinking, Problem Solving and Analytical Skills

Good Knowledge of Technology (lending applications)

Results focused

Operations & Maintenance

Planning & Organisation

Project Management

Experience working with Servers such as Apache, IIS, NGINX

Good knowledge of Web development skills (HTML, HTML5 and CSS, C#), Web technologies and internet protocols (XML, HTTP, TCP/IP)

Experience using version control systems (GIT, Subversion, CVS, etc.)


Mentoring and Supervision

Leadership, Influencing and Negotiation

Continuous Learning & Improvement

Self-Assured, Confident and Assertive

Effective Communication Skills


Attention to details

Listening ability and patience

Applications & Technology

Microsoft Word, Excel and PowerPoint

HR Flex

Microsoft Navision



Customer Portal

IIS Server



Work Conditions

A typical work environment in financial services.

Application Form

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We are the Fintech arm of the FCMB Group, offering lending and fund management to individuals and businesses.

Contact Us

Phone: 02014482225

Phone: 02017005120


Address: 48/50 Isaac John Street, GRA, Ikeja, Lagos, Nigeria.

Whatsapp: 09070309430

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