Credit Direct Finance Company Limited (‘we’, ‘us’, ‘our’, ‘CDL’ or ‘Credit Direct’) is a non-bank lending company registered with the Central Bank of Nigeria.

These Terms and Conditions (‘Terms’) set forth the legally binding terms and conditions that govern a User’s (‘you or ‘your’) use of our USSD service (*5120#). By accessing our USSD service, it is deemed that you have read, consented, and accepted these Terms, CDL’s Privacy Policy, and our Terms & Conditions as available on our website.

You further affirm that you have the right, authority, and capacity to enter into these Terms. You may not access or use our USSD service if you are less than 21 years old and lack the capacity and authority to bind yourself to the terms and conditions herein.

If you do not agree to all the terms and conditions of this agreement, or if you do not meet the foregoing criteria, please select the “DECLINE” button. By doing so, you will not be enrolled or able to use the application.

  1. GENERAL CONDITIONS
    1. The *5120# USSD is a service we offer that enables you to receive information from us and to transmit instruction to us electronically, in relation to an account, loan transaction or other matter we specify, using a mobile device capable of accessing a USSD platform.
  1. Every instance of utilizing the USSD platform shall be governed by these Terms during each respective session.
  1. This *5120# USSD service is an extension of the several facilities offered by us. However, it can also function as a standalone product.
  1. Not advising CDL immediately from date of becoming aware of an unauthorized access to or erroneous transactions performed from his mobile phone or/and number using the USSD platform.
  2. Not informing CDL about a change in or termination of the Mobile Phone/Mobile Phone number.
  3. Disclosure of mobile phone and Number to third parties.

    1. The User shall take all steps possible to ensure that his Mobile Phone and number are not shared with anyone and shall take immediate action to notify CDL by calling Customer Experience Centre on 01-4482225 or send an email to contact@creditdirect.ng  in case of misuse/theft/loss of the Mobile Phone or SIM card.

The User hereby understands and agrees that acceptance of these Terms serves as the execution of an indemnity for such loan transactions that exceed the regulatory limit of N100,000.00 (one hundred thousand Naira), in compliance with the applicable regulations. Consequently, the User waives the manual execution of an indemnity agreement in this regard and agrees that this Terms serves as an indemnity for all intents and purpose.

  1. COMPLAINTS
    1. In the event the User has any complaint regarding any transaction, the same should be brought to the notice of CDL immediately via its Customer Experience Center on 01-4482225 or email at contact@creditdirect.ng    
    1. The Customer shall bring to the notice of CDL any error, discrepancy or omission in transactions noted by the Customer immediately upon receipt of account statements.

CAREERS

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Be part of something great and grow with us.

Why Work With Us

Employee-Centric Approach

We prioritize the well-being and satisfaction of our employees, offering competitive compensation packages, comprehensive benefits, and opportunities for professional development.

Culture of Trust and Respect

We foster an environment of trust, respect, and collaboration, where every voice is heard, and every contribution is valued. Our open-door policy encourages communication and transparency at all levels

Emphasis on Work-Life Balance

We understand the importance of maintaining a healthy balance between work and personal life. Our flexible work arrangements and supportive policies empower our employees to achieve harmony in both areas

Recognition and Rewards

We prioritize the well-being and satisfaction of our employees, offering competitive compensation packages, comprehensive benefits, and opportunities for professional development.

Diversity and Inclusion

We embrace diversity in all its forms and are committed to creating an inclusive workplace where everyone feels welcome, respected, and valued for their unique perspectives and contributions.

What we look for

Individuals who embody our core values of Excellence, Execution, Energy, Evolution, Entrepreneurship, and Empathy. These values are the foundation of our culture and drive our mission to create financial solutions that enable peace of mind.

We’re looking for candidates who demonstrate

Excellence

Individuals who strive for perfection in their work, continuously seek improvement, and deliver outstanding results.

Execution

Individuals who are self-starters, decisive, action-oriented, and can effectively execute plans to achieve goals.

Energy

Individuals who bring passion, vitality, and a can-do attitude to their roles, inspiring those around them.

evolution

Individuals who are adaptable, forward-thinking, and willing to embrace change as an opportunity for growth.

entrepreneurship

Individuals who are proactive, resourceful, and willing to take calculated risks to drive innovation and create value.

empathy

Individuals who demonstrate empathy, compassion, and a genuine desire to make a positive impact on others’ lives.

Explore Exciting Opportunities At Credit Direct

Whether you’re a seasoned professional or just starting out in your career, we have a variety of roles across finance, technology, marketing, customer service, risk management, strategy, human resources, products and more. Explore our
current job openings and find the perfect fit for your skills, interests, and aspirations.

View Openings

Browse through our recent job openings

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We are the Fintech arm of the FCMB Group, offering lending and fund management to individuals and businesses.

Contact Us

Phone: 02014482225

Phone: 02017005120

Phone: 0700CREDITDIRECT

Address: 48/50 Isaac John Street, GRA, Ikeja, Lagos, Nigeria.

Whatsapp: 09070309430

Copyright © Credit Direct Finance Company Limited. Authorized and regulated by CBN.