Emotional Intelligence is the capability of a person to manage and control his or her emotions and possess the ability to control the emotions of others as well. Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they’re feeling, what their emotions mean, and how these emotions can affect other people.
How well acquainted are you with each of these resources?
1. Self-awareness: The ability to recognize your emotions and their impact while using gut feelings to guide your decisions.
Can you attend a meeting and quickly sense that something is not as it seems? Formerly known as “intuition”, this instinctual knowledge is based on emotional intelligence.
2. Self-management: The ability to control your emotions and behavior and adapt to changing circumstances.
Can you adequately harness your anger, disappointment or fear so your emotions don’t interfere with your ability to listen or problem solve? Do you know when you need help, can you ask for it?
3. Social awareness: The ability to sense, understand, and react to the emotions of others and to feel comfortable socially.
Can you tell when you’re unintentionally making another person uncomfortable or when someone who is smiling is really upset?
4. Relationship management: The ability to inspire, influence, and connect to others and to manage conflict.
Can you remain calm, energized and focused in the face of another’s distress or during an upsetting situation? You should ensure to manage your emotions and practice self control at all times.
Remember you can handle every situation all you need is the will to hang in and succeed.